MEASURING TRAINING EFFECTIVENESS
Description. All personnel should receive
appropriate training and support to be competent at their work. Training should
be tailored to the different needs of various levels or functions in the organization.
However, training is just one element of establishing competence, which is
typically based on combination of education, training, and experience. For
certain jobs, criteria should be established to measure the competence of
individuals performing those tasks.
This three-day course will help participants gain necessary skills to effectively
evaluate current and future programs offered.
Objectives. At the end of the seminar/workshop,
the participants shall be able to determine:
* How well a training program succeeds in achieving its objectives;
* Whether and how training can be improved;
* Whether and to what degree the training program is cost effective.
Methodology. The seminar-workshop will make
use of substantial lecture-discussions, workshops, presentations and critiquing
of output.
Who should attend. This program is designed
for HR personnel and administrative personnel.
Outline
Introduction
- Place of Evaluation in the Training Development Process
- Evaluation and Decision Making
- When to Evaluate
- Ensuring a Successful Evaluation
The Evaluation Process
- Overview of the Planning Phase
* List Training Objectives
* List the Critical
Planning Issues
* Review Available Evaluation
Information
* Develop Evaluation
Objectives
- Designing ¢ Select Measurements, Instruments, and Standards
* Design the Study
* Make Any Necessary
Cost-benefit Trade-offs
- Conducting the Evaluation
* Developing Measurement
Instruments
* Evaluation Logistics
* Administering Reaction
Instruments (Questionnaires)
* Administering Learning
Instruments
- Making the Decisions
* Decisions
* Analyzing Reaction
Data
* Analyzing Learning
Data
* Analysis Over Time
* Developing Action
Recommendations
* Importance of Evaluation
as an Ongoing Component of Training
Duration: 24 hours
