PLAN FOR PREVENTIVE ACTION (An ISO 9001:2000 Requirement)

Description. How do we harness the elusive concept of preventive action? People often think of preventive action as the extra thing you do after you've finished corrective action, like an extra coat of sealant. Actually, preventive actions are the initiatives you establish to minimize the number of corrective actions you conduct. This daylong course will help you benefit from a fundamental management tool that has a direct relationship to your organization's bottom line.

Objectives. At the end of the seminar/workshop, the participants shall be able to:
    - Determine problem prevention tools appropriate to his/her
      organization; and
    - Plan for preventive action in his/her area of responsibility.

Instruction Method. A combination of lecture-discussion and workshop.

Who should attend.  Quality Managers, Engineers, Technicians, Project Leaders, and anyone responsible for overseeing, or who will be involved in, the corrective and preventive action process in an organization.

Outline
  • Preventive vs Corrective Action : The Difference
  
  • Satisfying the ISO 9001:2000 Requirements  
    
  • Tools and Techniques
       o Potential Problem Analysis
       o Process Decision Program Chart
       o Failure Mode and Effects Analysis
        
Duration: 8hours