EFFECTIVE IMPLEMENTATION OF DOCUMENT CONTROL

Description. This two-day course is based on the ISO 9001:2000 requirements regarding documentation. The course provides practical guidance on how to write readable and usable documents for quality management systems.

Objectives. At the end of the 16-hour seminar-workshop, the participants shall be able to:
• understand the document control requirements of ISO 9001:2000
• deploy an efficient and effective document control in their organizations; and
• appreciate the role of a document custodian.


Methodology. The seminar-workshop will make use of lecture-discussion, workshop, role playing and critiquing to maximize learning.

Who should attend. This course is intended for anyone involved in defining, writing, or managing quality system documentation conforming to ISO 9001:2000. Knowledge of ISO 9001 is desirable.

Course Outline.
• Introduction
    - What is a document?
    - What is a record?
    - Objectives of an organization's documentation
    - ISO 9001:2000 Documentation Requirements
• Clause 4.2 of ISO 9001:2000
    - The Quality Policy and Quality Objectives
    - The Quality Manual
    - The Six Mandatory Procedures
    - Documents Needed by the Organization
    - Records
• Document Control Flow
• Implementing the Requirements
    - Defining Roles and Responsibilities
    - Availability of Documents
    - Revision Status
    - Masterlist of Document
    - Coding and Formatting of Documents
    - Updating Document Changes
• Developing Procedures
    - Control of Document
    - Control of Records
• Auditing Against ISO 9001:2000 Requirements

Duration.
16 hours