TAKING MINUTES OF MEETINGS

Description. Minutes are vital to the success of any meeting. Participants rely on them for information they may have missed, the action points act as a timely reminder, and those who could not attend can see what was decided in their absence.

Minute-taking is often seen as a secretarial job, but this is not necessarily the case as the responsibility can fall to anyone. Taking Minutes of Meetings provides all the necessary support for the minute-taker.

The ability to take accurate and concise minutes is an essential skill. Using exercises and skill development sessions, this one day workshop teaches you how to take and create easy to read, effective minutes that will build your reputation as a valued member of the meeting.

Objectives. At the end of this course participants will:
    - know the purpose of minutes
    - understand what constitutes 'good minutes'
    - have practiced minute taking skills
    - understand the importance of listening effectively
    - know how minutes should be typed

Methodology. A combination of lecture-discussion, critiquing, role playing and demonstration.

Who should attend. Individuals who require the confidence and skills to produce accurate, clear and professional minutes of meetings.

Outline
The Purpose of Meetings
   - The Different Types of Meetings
   - What Participants Need

Types of Minutes

Working with the Chair
   - Who does What and When?

Using the Agenda 
   - How to Write Effective Agenda

Taking Minutes
   - Effective Listening
   - How to Take Notes
   - Being Selective
   - Recording decisions and actions
   - Sorting Information
   - Practical Session

Producing Minutes
   - How to Lay Out Minutes
   - Structure and Clarity

Considering Writing Styles
   - Developing the Right Tone
   - Using Professional Language
   - Knowing What to Avoid

Personal Action Plan

Duration: 8 hours